If you are not 100% satisfied with your purchase you can return it to us and can get refund.

1. Just make sure to contact us within 3 days from the day Kent purifier was delivered, and ensure the system is in its original packing, unused and in the same condition you received it.

2. Kent purifiers through Zadran General Trading LLC in UAE will refund the purchase price less 25% for restocking charges upon receipt of product.

3. No return accepted on supply beyond UAE borders.

To return the product

1. Call us our service centre +971 (4) 3395856 within 3 days from the date of delivery.

2. E mail us (subject of return refund ) customercare@kentME.com

3. Return the product in original packing at company / service centre do not remove or temper any barcode, serial no, labels , seal from the machine.

4. Once we receive the product we will inspect it and will process of your refund.

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